At kinoravexo, we take your privacy seriously. This policy explains how
we collect, use, store, and protect your personal information when you
use our comparative financial analysis services.
We operate in accordance with UK data protection laws, including the
UK GDPR and the Data Protection Act 2018. By using our website, you
agree to the practices described in this policy.
Information We Collect
We collect different types of information depending on how you
interact with our platform. Some information you give us directly,
while other data gets collected automatically when you browse our
site.
Information You Provide
When you contact us or use our services, you might share:
- Name and contact details (email address, phone number)
- Company information and business registration details
- Financial data you choose to submit for comparative
analysis
- Messages and correspondence when you reach out to our support
team
- Feedback and survey responses
Information Collected
Automatically
Our website collects certain technical information when you
visit:
- IP address and approximate geographic location
- Browser type, device information, and operating system
- Pages visited, time spent on each page, and navigation
patterns
- Referring website or search terms that brought you to us
- Cookies and similar tracking technologies (see our Cookie
Policy)
How We Use Your Information
We use the information we collect for specific purposes that help
us provide better services to you. Here's what we do with your
data:
| Purpose |
Details |
| Service Delivery |
Processing your requests for company comparisons,
generating analysis reports, and providing the core
functionality of our platform |
| Communication |
Responding to your enquiries, sending service updates, and
providing customer support |
| Improvement |
Analysing usage patterns to enhance our website, fix
technical issues, and develop new features |
| Legal Compliance |
Meeting our obligations under UK financial regulations and
data protection laws |
| Security |
Protecting against fraud, unauthorised access, and other
security threats |
We do not sell your personal information to third parties. We
only share data with service providers who help us operate our
platform, and they're required to keep your information secure.
Legal Basis for Processing
Under UK GDPR, we need a lawful reason to process your personal
data. We rely on several legal bases depending on the situation:
- Contractual necessity: When you use our
services, we need your information to fulfil our obligations to
you
- Legitimate interests: We process certain data
to improve our services, prevent fraud, and operate our business
effectively
- Legal obligation: Sometimes we're required by
law to collect or retain specific information
- Consent: For marketing communications or
optional features, we'll ask for your explicit permission
first
Your Rights and Choices
UK data protection law gives you several rights regarding your
personal information. You can exercise these rights by contacting us
directly.
Access Your Data
Request a copy of the personal information we hold about you,
including details about how we use it.
Correct Information
Ask us to update or fix any inaccurate or incomplete data we
have on file.
Delete Your Data
Request deletion of your personal information when we no
longer have a valid reason to keep it.
Restrict Processing
Ask us to temporarily stop using your data in certain
circumstances while you verify its accuracy.
Data Portability
Receive your personal data in a commonly used format to
transfer to another service provider.
Object to Processing
Oppose certain types of processing, including direct
marketing, at any time.
To exercise any of these rights, send us a detailed request via
email or post. We'll respond within one month, though complex
requests might take longer. We'll always let you know if we need
extra time.
Data Storage and Security
We take reasonable steps to protect your information from
unauthorised access, loss, or misuse. Our security measures
include:
- Encrypted data transmission using industry-standard SSL/TLS
protocols
- Secure servers hosted in UK-based data centres with physical
security controls
- Regular security audits and vulnerability assessments
- Limited employee access to personal data on a need-to-know
basis
- Password protection and multi-factor authentication for
internal systems
How Long We Keep Your Data
We retain your information only as long as necessary for the
purposes outlined in this policy. Different types of data have
different retention periods:
- Account information: Kept while your account is active, plus up
to 3 years after closure for legal purposes
- Financial analysis data: Stored for 6 years to comply with UK
business record requirements
- Marketing communications: Until you unsubscribe or request
deletion
- Website analytics: Typically aggregated and anonymised after 24
months
Sharing Your Information
We sometimes need to share your data with trusted third parties
who help us run our business. These parties only receive the minimum
information needed to perform their specific functions.
Service Providers
We work with companies that provide:
- Cloud hosting and data storage services
- Payment processing (we don't store your payment card
details)
- Email delivery and communication platforms
- Analytics tools to understand website usage
- Customer support software
Legal Requirements
We might disclose your information if required by law, court
order, or regulatory authority. This includes cooperating with law
enforcement or protecting our legal rights.
We never share your personal data with advertisers or marketing
companies for their own purposes. Any third party we work with is
bound by strict confidentiality agreements.
International Data Transfers
Your information is primarily stored and processed within the
United Kingdom. Occasionally, we might transfer data outside the UK
when using international service providers.
When we do transfer data internationally, we make sure adequate
safeguards are in place, such as:
- Standard contractual clauses approved by UK authorities
- Adequacy decisions recognising equivalent data protection
standards
- Binding corporate rules for international companies
Children's Privacy
Our services are designed for businesses and professionals. We
don't knowingly collect information from anyone under the age of 18.
If you're a parent or guardian and believe your child has provided us
with personal data, please contact us immediately so we can delete
it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in
our practices or legal requirements. When we make significant
changes, we'll notify you by email or through a prominent notice on
our website.
The effective date at the top of this page shows when the policy
was last revised. We recommend checking back periodically to stay
informed about how we protect your information.
Third-Party Websites
Our website might contain links to other sites that aren't
operated by us. We're not responsible for the privacy practices of
these external websites. When you leave our site, we encourage you to
read the privacy policy of every website you visit.
